Privacy Policy

1. Introduction

Sierra Division, Inc. (hereafter referred to as “Sierra Division,” “Company,” “we,” “us,” or “our”) operates the art challenges platform at challenges.sierradivision.com (the “Services”), where members sign in with Discord, enter art challenges, post work-in-progress updates and finished submissions, and take part in a public creative community. We are committed to safeguarding the privacy of the members and visitors who use our Services. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information. By accessing or using our Services, you consent to the procedures described in this policy. You acknowledge that this Privacy Policy is part of our Terms of Use, and by accessing or using our Services, you agree to be bound by its terms. If you do not agree to these terms, please do not access or use our Services.

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon notice, which may include posting the revised policy on our website. Your continued use of our Services after such modifications constitutes your acknowledgment and agreement to the updated policy.

2. Personal Data

We collect two types of information: Personally Identifiable Information (information that identifies you as an individual) and Non-Personally Identifiable Information (information that does not identify you individually).

Personally Identifiable Information

We do not run our own password-based accounts. You sign in with Discord, and through that sign-in - and the periodic checks we run to keep your access current - Discord provides the following information to us:

• Your Discord user ID.
• Your Discord username and display name.
• Your email address (and whether Discord has verified it).
• Your avatar image.
• Your membership of, and roles within, the Sierra Division Discord server. We use this to determine your access level on the platform and to confirm you are part of the community before you participate.

You may also voluntarily provide an optional profile bio. Alongside this, we keep account records tied to your participation - such as your access level and community roles (derived from your Discord roles) and the public content you publish (see “Your Content and How We Use It” below).

Non-Personally Identifiable Information

When you browse and use our Services, we automatically collect limited technical information that does not, on its own, identify you, such as:

• Your IP address and approximate region.
• Your browser type, device type, and operating system.
• Pages viewed, referring pages, and general usage patterns on the site.
• Cookies and similar browser storage used to keep you signed in and, where you have consented, to measure how the Services are used (see the Cookies section).

This information is compiled and analyzed on both an individual and aggregated basis to improve our Services and user experience.

3. Data Collection

We collect data when you:

• Sign in with Discord.
• Create or edit your profile, including an optional bio.
• Post submissions, work-in-progress updates, and comments, or like and follow other members.
• Upload images and 3D models to attach to your posts.
• Browse or view our website via browser cookies.

We may also collect data at other points on our Services where we indicate that information is being collected.

4. Data Sharing

We do not sell, trade, or rent your Personally Identifiable Information. Your public content is visible to anyone who visits the Services, and we share information with the following service providers and parties only as needed to operate the platform:

• Discord: We use Discord for sign-in and to confirm your community membership and roles. Discord processes your data in accordance with its Privacy Policy.
• Cloudflare: We use Cloudflare to host and deliver the images and 3D assets you upload. Cloudflare processes this data in accordance with its Privacy Policy.
• Analytics and Marketing Providers: Where you have consented, we use third-party analytics and advertising tools as described in the Cookies section below. These are loaded only after you opt in to the relevant category.
• Legal Authorities: When required by law, court order, subpoena, or to cooperate with law enforcement investigations. We may report activities we believe to be unlawful.

We require service providers to handle your data in line with this policy and applicable law, and we do not sell your personal information.

5. Your Content and How We Use It

The Services are a public, community platform. The submissions, work-in-progress updates, images, video links, 3D embeds, comments, likes, and follows you create are part of how the community works.

• Your content is public. Anything you post is visible to other members and visitors and may be indexed or copied by third parties outside our control.
• You keep ownership. You retain ownership of the work you post. This policy does not transfer your rights to us.
• You grant us a license to showcase your work.By posting content, you grant Sierra Division a non-exclusive, worldwide, royalty-free license to host, store, reproduce, resize and reformat, display, publish, and share your content in order to operate, showcase, and promote the challenges and the community - both on the Services and on Sierra Division’s own channels, including social media and Discord. When we share your work this way, we credit you by your display name and, where practical, link to your profile.
• You are responsible for what you post. You must only post work you have the right to share, and you are responsible for crediting any sources or references you use.

6. Data Retention

We retain your personal information only as long as necessary to operate the Services or as required by law. You can delete your account at any time from your account settings. When you do, we soft delete and anonymize your data rather than removing every record, so that public threads and challenge history stay intact:

• Identifying details on your account - your Discord ID, display name, avatar, email address, and profile bio - are scrubbed, and your username is replaced with a generic placeholder.
• The text of your submissions, work-in-progress posts, and comments is replaced with “[deleted].”
• Your Discord sign-in link is removed, we make a best-effort attempt to revoke the associated access with Discord, and your active sessions are ended.
• Non-identifying structure (for example, that a post once existed in a thread) may remain so that conversations other members took part in are not broken.

Residual copies may persist in backups for a limited period or where we are required to keep them by law.

7. Data Protection

We implement industry-standard safeguards, such as encryption in transit and access controls, to protect your information from unauthorized access or disclosure. Access to your data is restricted to authorized personnel and service providers. However, no digital transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Updating or Correcting Your Information

You can edit your profile information, including your bio, directly in your account settings on the site. Information sourced from Discord - such as your display name and avatar - refreshes automatically the next time you sign in, so updating it on Discord updates it here. For any other request relating to your personal data, contact us at [email protected]. We may require identity verification before acting on a request.

9. Your Choices

• Cookies:You can manage non-essential cookies through the “Cookie Settings” link in our footer, or modify your browser settings to accept, reject, or be notified about cookies. Rejecting cookies may affect the functionality of our Services.
• Global Privacy Controls: You may use user-enabled global privacy controls to opt out of data sharing or sales.
• Account Deletion: You can delete your account at any time from your account settings, as described in the Data Retention section.

10. Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights:

• Right to Access: Request copies of your personal data (a small fee may apply).
• Right to Rectification: Request correction or completion of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data under certain conditions.
• Right to Restrict Processing: Request restrictions on data processing under certain conditions.
• Right to Object to Processing: Object to data processing under certain conditions.
• Right to Data Portability: Request transfer of your data to another organization or directly to you.

To exercise these rights, email [email protected] with the subject “GDPR Inquiry.” We will respond within one month.

11. California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

California residents have additional rights under the CCPA and CPRA:

• Right to Know:Request details about the categories, sources, purposes, and third parties involved in your personal information’s collection, use, or sharing (up to twice per year, free of charge).
• Right to Delete: Request deletion of your personal information, subject to exceptions (e.g., legal requirements).
• Right to Opt-Out: Request that we stop selling or sharing your personal information.
• Right to Correct: Request correction of inaccurate information.
• Right to Limit Use: Direct us to limit the use of sensitive personal information (e.g., social security number, precise geolocation) to specific purposes.

To exercise these rights, email [email protected] with the subject “CCPA/CPRA Inquiry.” We will respond within one month.

12. Children’s Online Privacy Protection Act (COPPA)

We do not knowingly collect personal information from children under 18. If a child has submitted data, parents may request deletion by emailing [email protected] with the subject “COPPA Inquiry.” You must be at least 18 to use our Services.

13. Data Disclosure Terms

Law Enforcement Compliance

We may disclose your personal data when required by legal processes, court orders, or government requests.

Obligations for Legal Compliance

We may share your data to:

• Fulfill legal duties.
• Protect our rights or property.
• Investigate or prevent misconduct.
• Ensure user or public safety.
• Avoid legal repercussions.

14. Do Not Track

We do not currently respond to “Do Not Track” signals due to the lack of a standardized compliance framework.

15. Cookies

Cookies are small text files stored on your device, and similar technologies such as browser local storage serve comparable purposes. We use these technologies to keep you signed in, remember your choices, and - only where you have consented - to understand how our Services are used. You can review or change your choices at any time using the “Cookie Settings” link in our website footer, or by adjusting your browser settings. Rejecting non-essential cookies may affect some functionality.

Cookie Categories

• Strictly Necessary: Always active and required for the site to function. These include the authentication and session cookies that keep you signed in through Discord, security cookies that protect against cross-site request forgery, and a record of your cookie-consent choice stored in your browser so we can honor it on future visits. These cannot be switched off.
• Analytics: Optional and controlled by your consent. When enabled, these technologies help us measure traffic and understand how our Services are used so we can improve them.
• Marketing: Optional and controlled by your consent. When enabled, these technologies help us measure and improve the effectiveness of our advertising.

Your Consent Choices

Optional analytics and marketing technologies are controlled by your consent. Where required, we ask for your choice before any optional technology is loaded. You can review, change, or withdraw your consent at any time using the “Cookie Settings” link in our footer.

Third-Party Analytics and Advertising Tools

Where you have given the relevant consent, we use the following third-party tools. Each one is loaded only after you opt in to its category, and never before:

• Google Analytics (Analytics category): Provided by Google, this tool tracks and analyzes website traffic and user behavior. It is loaded only after you grant Analytics consent, and we run it with Google Consent Mode so its storage stays disabled until you opt in. It collects data such as pages visited, time spent on the site, and your IP address to help us understand how our Services are used. Google may use this data to provide other services or personalize ads within its advertising network. To opt out, install the Google Analytics opt-out browser extension, which prevents Google Analytics JavaScript (ga.js, analytics.js, dc.js) from transmitting your visit data. Learn more at tools.google.com/dlpage/gaoptout.
• Meta Pixel (Marketing category):Provided by Meta, this tool is loaded only after you grant Marketing consent and measures the effectiveness of our Facebook and Instagram advertising campaigns by tracking actions you take on our website (e.g., page views). It collects data to improve ad performance, build targeted audiences, and remarket to users who have visited our Services. Meta may use this data to personalize ads across its platforms. To opt out, adjust your ad preferences in your Facebook account settings or follow Meta’s instructions for interest-based ads at www.facebook.com/help/109378711834996.

We do not share Personally Identifiable Information with these third-party tools, but they may collect Non-Personally Identifiable Information (e.g., IP address, browser type) to provide their services. These tools comply with their respective privacy policies, which we encourage you to review.

16. Challenges Community and Moderation

The Services are a public community where members share and discuss creative work. A few things to keep in mind:

• Content you post to submissions, work-in-progress threads, comments, and other public areas is visible to others and may be collected by third parties. Such activities are beyond our control, and this policy does not apply to information that others collect about your public posts.
• Sign-in is handled through Discord, so the security of your account depends on the security of your Discord account. Protect your Discord credentials accordingly.
• Our moderators may edit, move, or remove content and may suspend or remove accounts that break our community guidelines. To keep the community safe and to enforce those guidelines, we keep records of moderation actions, reports, and bans.

17. Third-Party Links

Our Services may link to third-party sites. We are not responsible for their content or privacy practices. In addition, work-in-progress posts may embed third-party media - such as YouTube or Vimeo video and Sketchfab 3D viewers - which may set their own cookies and collect information under their own privacy policies when you view them. Contact these providers directly for questions about their practices.

18. Privacy Policy Changes

We may update this Privacy Policy to reflect changes in our Services, legal requirements, or business practices. We will provide notice of material changes by posting the updated policy on our website and updating the “Last Revision” date. Your continued use of our Services constitutes acceptance of the updated policy.

19. How to Contact Us

For questions about this Privacy Policy, your data, or to exercise your data protection rights, contact us at:

• Email: [email protected]
• Address: Sierra Division, Inc., Attn: Privacy Compliance Officer, 4023 Kennett Pike Suite 50598 Wilmington Delaware 19807 United States